Privacy Policy

1. Introduction

UK Visa Assist Kenya ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visa consultation services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, phone number, and email address
• Passport details and travel history
• Employment and financial information
• Purpose of travel and itinerary details
• Any other information you choose to provide during consultations

3. How We Use Your Information

We use the information we collect to:

• Provide visa consultation and application support services
• Communicate with you about your application
• Respond to your inquiries and provide customer support
• Send you relevant updates about UK visa requirements
• Improve our services

4. Information Security

We implement appropriate technical and organizational measures to protect your personal information. Our screen-share consultation process ensures that you maintain control over your accounts - we never directly access your bank accounts, email, or payment systems.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable

7. Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our business, subject to confidentiality agreements.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@ukvisaassist.co.ke
Phone: +254 704043466