Legal Disclaimer and Service Limitations

Please read this disclaimer carefully before using the UK Visa Assist Kenya website or booking our services. By engaging with our content or purchasing a consultation package, you acknowledge and agree to the terms outlined below.

1. No Government Affiliation

UK Visa Assist Kenya (ukvisaassist.co.ke) is a private consultancy based in Nairobi, Kenya. We are a commercial visa consultancy service.

We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with:

• UK Visas and Immigration (UKVI)
• The British High Commission in Kenya
• The UK Home Office
• VFS Global (The commercial partner for UK visa services)

The official website for UK government visa services is www.gov.uk. You can apply for a visa directly through the official government portal without our assistance if you wish to do so.

2. Not Legal Advice

The information provided on this website, in our blog articles, and during our consultation sessions is for general informational and educational purposes only. It is based on:

• Publicly available information from the UK Immigration Rules.
• Our team's professional experience handling visa applications in Nairobi.
• Operational procedures observed at Visa Application Centres.

This information does not constitute legal advice. We are visa consultants, not immigration solicitors or barristers. We do not provide legal counsel for complex litigation, asylum claims, or human rights appeals. If you require specific legal advice regarding a complex immigration matter, you should consult a qualified immigration lawyer or OISC-registered advisor.

3. No Guarantee of Results

The authority to grant or refuse a UK visa rests solely with the Entry Clearance Officer (ECO) employed by the UK Home Office. UK Visa Assist Kenya cannot and does not guarantee the success of any application.

While our services act as a compliance check to minimize errors and maximize your chances, we cannot influence the final decision of the UK government. We are not responsible for any refusal, delay, or loss incurred as a result of a visa decision made by UKVI.

4. Accuracy of Information

Immigration rules, visa fees, and procedural requirements change frequently. While we strive to keep the content on this website up to date (reflecting the 2025/2026 guidelines), we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information.

You should always verify critical information—such as current visa fees or document checklists—against the official guidance on GOV.UK before submitting your application. Any reliance you place on the information found on this website is strictly at your own risk.

5. Scope of Services

Our role is limited to procedural assistance and guidance. This includes:

• Advising on document formatting (e.g., unlocking M-Pesa statements).
• Guiding the completion of the online form via screen-share.
• Reviewing refusal letters and suggesting strategies.

We do not:

• Create fraudulent documents (we strictly reject clients who ask for this).
• Pay visa fees on your behalf (you must pay UKVI directly).
• Submit applications without your presence (you retain control of your data).

6. Limitation of Liability

In no event will UK Visa Assist Kenya, its directors, or employees be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

If you are refused a visa after using our service, our liability is limited to the specific terms outlined in our Refund Policy (if applicable), and does not extend to the non-refundable government fees, flight costs, or accommodation bookings you may have lost.

7. External Links

Through this website, you are able to link to other websites which are not under the control of UK Visa Assist Kenya. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

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If you have any questions regarding this disclaimer, please contact us at info@ukvisaassist.co.ke before proceeding with your booking.